Privacy Policy

Bayside Pharmacy Practice is bound by the Australian Privacy Principles set out in the Privacy Act 1988 of the Commonwealth of Australia (Act). This statement affirms our commitment to comply with those principles.

About the information we hold

To help meet your health care needs and provide related information (including marketing information) we may collect, hold and use records, including:

  • your name, telephone number, date of birth and address details;
  • transaction history;
  • your medication record and other health care information;

This personal information will be used only for the purposes of meeting your health care needs, including offering and providing health and welfare related services to you, and obtaining any government subsidies such as the PBS, unless you consent to its use for other purposes or disclosure is required or authorised by law.

Collection of Personal Information

Some of the information we collect must be collected because the law requires it. For example, details of your prescriptions are required to be collected under the National Health Act or State Pharmacy legislation.

We collect other information to ensure we can provide you the best possible service. You need to be aware that if you do not provide us with certain information about yourself, in some circumstances we may be unable to provide a service that you require.

As much as possible we will collect information from you personally. Current members or customers joining as new members should be aware that information about them may be collected from, and disclosed to, affiliated health funds of which they are an independent member.

We may collect transaction history information in respect of members.

Email addresses and other electronic addresses and identifiers are collected by Bayside Pharmacy Practice to assist in providing website services for members and customers. Failure to provide this information to Bayside Pharmacy Practice is likely to prevent Bayside Pharmacy Practice from being able to offer the best possible service. By providing your email address and telephone number you permit Bayside Pharmacy Practice to send communication by email and electronic messaging services.